The Senior IT Business Analyst is responsible for learning and performing a full range of activities, which ensure a high level of transparency between the department’s Software Development group and end-users in other business units. Using a variety of tools and techniques to provide cost effective business systems and applications analysis in support of the development and implementation of business applications. Includes evaluation, analysis, documentation requirements, translation into proper system requirement specifications and configuration. Formulates and defines systems scope and objectives based on both end-user needs and a thorough understanding of business systems, applications and industry requirements. Operates as a liaison between technical personnel and the appropriate end-user department. Evaluates and translates end-user needs and problems to technical associates and/or vendors where appropriate. Understands the business implications of technical solutions, and assists in defining and documenting the technology solutions to support any future business needs. Teaches end-users new technology and enhancements using all appropriate communication tools as well as providing support for existing system.