Responsible for the posting of payments from insurance companies, patients, or any third-party payers, to customer accounts. Little direct patient contact but must be able to communicate through writing or telephone when questions arise. Must adhere to departmental policies and procedures, including departmental programs, quality control, quality assurance, and safety.
Reporting relationship: Reports to area Team Leader and/or Supervisor.
Utilize skills and abilities to efficiently and correctly post payments.
Utilize job knowledge, judgment, and problem solving skills.
Effectively utilizes departmental resources.
Utilize personal and professional skills to promote customer service environment.
All other duties assigned by supervisor.
Scope: Respects and maintains the confidentiality of information processed. Works with minumum direction; seeks additional help/information as needed from Team Leader or Supervisor. Operates general computer CRT, PC, telephone, photocopier, and fax.
Education: High School diploma or GED.
Experience: Must have one year of accounts receivable experience dealing directly with accounting procedures, cash reconciliation and general accounting principals. An additional one-year of experience in the insurance/medical field, and/or accounts receivable is preferred.
Skills: Must have knowledge of insurance contracts, reimbursement guidelines and general accounting skills. Ten key by touch with ability to read and write English is also required.
Licensure, certification, and registrations: None required.