Develops and delivers on-site product and skill training for LIS (Lab Information System). Provides feedback regarding effectiveness of training programs and makes recommendations to increase effectiveness and efficiency. Will travel up to about 75% nationally. This position is based in Austin, TX.
Will create a training strategy and plan to support LIS employee training including front-of classroom and field observation activities. Will also be responsible for working with IT Technical Writing team to develop classroom material, On-line help portal, training guides and assessments.
Supports training events and courses for new employees and existing employees, including class, people, strategy and business, incorporates feedback to continually improve program.
This position has training responsibility for training associated with LIS within the laboratory setting for employees. Will be expected to apply proven training experience from the LIS software industry. Medical Technologist background ideal – must demonstrate understanding of clinical laboratory workflow (pre-analytic, analytic, and post-analytic).
4-year Bachelor’s Degree preferred or relevant experience demonstrating the equivalent skills.
At least 5 years’ experience in a field based training/support role necessary. Must understand basic learning principles and adult learning theory. Presentation skills, and consultative skills necessary. Must have a demonstrated, proven track record of driving for results.