Sonic Healthcare USA

  • Business Application Analyst

    Job Location US-TX-Austin
    Posted Date 3 weeks ago(3 weeks ago)
    Type
    Regular Full-Time
    Shift
    First shift
  • Overview

    POSITION SUMMARY:

    Responsible for evaluating and deploying business dependent software and application solutions in a clinical laboratory environment.   The BA will learn our proprietary Laboratory Information System (LIS) and champion development and improvements.  The position may also require specific programming experience to support and develop bioinformatics and automation solutions.  The BA will spend a significant amount of time with Research and Development in building instrument interfaces and have a moderate level of interaction with lab staff. 

     

    REPORTS TO:  

    Business Manager, Analytics and Implementation

     

    CAREER PATH OPPORTUNITIES:

    Ability to advance to Senior Business Applications Analyst

    Responsibilities

    Job Function/Duties/Responsibilities        

    1. Systems design and implementation (50%)
      • Build and validate new tests in the Laboratory Information System (LIS) utilized by Sonic Reference Laboratory (SRL)
      • Participate in the design, user testing and documentation of new or existing applications and upgrades for business needs and ensure comprehensive testing scenarios are documented.
      • Troubleshoot performance and workflow issues related to laboratory utilization of the LIS
      • Test system upgrades and modifications to ensure seamless transition to production
      • Develop process improvements and technical solutions for automation

    2. Communication and leadership skills (30%)
      • Champion new interface development between LIS and instruments
      • Communicate prioritization of task development across SRL to centralized IT resources
      • Assist with startup and ongoing training for LIS users
      • Provide test build details and perform roundtrip testing upon request from customers

    3. Support clinical operations (15%)
      • Support and deploy software solution in an CAP and CLIA accredited business
      • Liaise with Compliance and Operations to ensure systems are compliant with standards
      • Assist with resolution of non-conforming events related to IT and the LIS

    4. Utilizes personal and professional skills to promote customer relations. (5%)
      • Communicates with laboratory staff to ensure quality patient care.
      • Maintains and supports a service oriented relationship with its customers.
      • Respects and maintains the confidentiality of information relative to clients and patients.
      • Strives to maintain a positive work environment.

     

    Qualifications

    POSITION QUALIFICATIONS/ EDUCATION :

    Bachelor’s degree in Medical Technology, Biological Science Computer Science, or relevant field.

     

    EXPERIENCE:

    Hands-on experience with laboratory or clinical information systems, EHR systems, and/or database administration.  General knowledge of Healthcare Information Technology.

     

    KNOWLEDGE, SKILLS AND ABILITIES:

    • Clinical laboratory, hospital laboratory and/or clinical trials experience preferred but not required.
    • Knowledge of Healthcare Information Technology and trends in technology relating to software applications
    • In-depth, hands-on knowledge of laboratory/clinical information systems, order entry and EHR systems
    • Experience with scripting and/or programming languages preferred but not required (Python, Perl, R etc.)
    • Experience with Database administration and/or designing SQL queries
    • Experience utilizing Crystal reports and/or other reporting applications
    • Ability to perform data analysis and present findings in a concise actionable manner
    • Ability to conduct research into software development and delivery concepts, as well as technical application issues
    • Ability to absorb new ideas and concepts quickly
    • Ability to effectively prioritize and execute tasks in a high-pressure environment
    • Must be a resourceful self-starter, flexible, pro-active, and solution-oriented
    • Excellent written, oral, interpersonal, and presentation skills
    • Ability to develop and interpret technical documentation for training and end user procedures
    • Ability to present ideas in business-friendly and user-friendly language
    • Excellent analytical and problem-solving abilities

     

    LICENSE/CERTIFICATION (REQUIRED/PREFERRED): None required

     

     

    ENVIRONMENTAL AND PHYSICAL DEMANDS/HAZARDOUS CONDITIONS:

     

    HAZARDS:

    • Exposure to toxic/caustic/chemicals/detergents
    • Exposure to dust/fumes/helicopter
    • Exposure to communicable diseases
    • Exposure to moving mechanical parts
    • Blood borne pathogen exposure
    • Exposure to potential electrical shock
    • Gaseous risk exposure

     

    PHYSICAL REQUIREMENTS:

    Some:

    • Vision acuity - far

     

    None:

    • Crawling
    • Climbing
    • Balance

     

    Frequent:

    • Lifting / carrying
    • Pushing / pulling
    • Stooping, kneeling, bending
    • Depth perception
    • Hearing acuity
    • Repetitive arm/hand movements
    • Eye-hand-foot coordination
    • Manual dexterity (eye/hand coordination)
    • Finger dexterity
    • Color vision
    • Vision acuity - near

     

    MENTAL AND EMOTIONAL REQUIREMENTS:        

    • Manage stress appropriately
    • Make decisions under pressure
    • Manage anger / fear / hostility / violence of others
    • Handle multiple priorities
    • Work alone
    • Work in confined and / or crowded areas

    WORKING CONDITIONS:

    • INSIDE: Spends approximately 38 hours or more per week inside.

     

    WORK POSITIONS (defined in 10% increments of work time):

    Sitting   40       Standing    20_     Walking   40___   

     

     

    PHYSICAL DEMANDS:

    • SEDENTARY WORK: Lifting 10 lbs.  maximum and occasional lifting and/or carrying articles.
    • LIGHT WORK: Lifting 20 lbs. maximum with frequent lifting and/or carrying articles weighing up to 10 lbs.
    • MEDIUM WORK: Lifting 50 lbs. Maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs.

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