Responsible for the management of Medicaid accounts through patient written and verbal directions, aged trial balance reports, and Medicaid rejection reports for the accurate and timely filing of claims for maximum reimbursement. Ability to provide support to other Accounts Receivable departments, as needed. Adhere to all departmental policies and procedures.
Scope: Respects and maintains the confidentiality of information relative to the laboratory. Adheres to all accounts receivable policies, procedures and compliance guidelines. Works with minimal direction, consults with Team-leader or Supervisor as needed.
Education: High School Diploma or GED.
Experience: Preferred at least two years in a standard Medicaid or related Star plans in a multitask environment, including customer service. Strong background in coding procedures preferred. Bilingual skills, private insurance experience and/or lab billing a plus.
Skills: Ability to communicate effectively at all levels within the company and with patients and physician office staff. Knowledge of microcomputer technology and terminology. Ability to type and demonstrate 10 key proficiency and current departmental standards is required. Develop effective and harmonious work habits and relationships. Ability to read and comprehend English.